Scheduler/Administrative Assistant, Abbotsford British Columbia

Right at Home Canada Fraser Valley is part of an international family of over 550 Care Offices around the globe. We provide a full suite of both non-medical and medical care, products and services to older adults and disabled adults who want to continue to live independently, wherever home is for them.

Right at Home is currently seeking a part-time

Scheduler/Administrative Assistant

to become part of our team in our Abbotsford office. This position is 20 hrs/wk and requires being able to work some statutory holiday one weekend per month.

The

Scheduler/Administrative Assistant

is responsible for service inquiries, scheduling employees and maintaining scheduling information and data as required. Our company is growth focused and looking for a passionate individual who takes initiative, looks at challenges as opportunities, and always follows through.

Benefits

Opportunity for advancement

Training&development

Duties And Responsibilities

Answer telephone and respond to client inquiries regarding services provided and input in CMS

Respond promptly and courteously to all client calls

Assist and ensure all client and staff onboarding documents are uploaded in software

Schedule employees for care and service based on the client’s needs

Notify clients and employees regarding initial and ongoing schedules

Fill vacant shifts and monitor caregiver hours

Track and maintain all employee leaves

Monitor scheduling conflicts and urgent changesReconcile caregiver hours against client billing

Verify overtime, statutory holidays, and mileage

Work as a Health Care Provider when needed

Manage office and caregiver supply inventory

Education/Experience Requirements

Secondary school diploma. Completion of a recognized program, such as the HCA/PSW/MOA.

Experience in home care, healthcare or senior-related industry an asset

Proficiency with computers, learning new software and Microsoft Office (Outlook, Word, Excel)

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