Customer Service/Sales Administrator, Abbotsford British Columbia

Company Overview Electrogas is a rapidly expanding Safety Equipment company which specializes in Gas Detection and Safety Supplies across Canada. We are looking for mature individuals with a strong work ethic and ability to work independently in a professional, fast‑paced environment to join our team.

Electrogas has been a family orientated business for over 25 years, with a strong focus on teamwork, communication, and collaborative culture. We’re looking for a new team member in our Abbotsford (B.C.) branch.

Job Overview The Inside Sales Admin supports customers and the sales team by providing service, processing orders, maintaining accurate data, and assisting with sales tasks. The ideal candidate is detail‑oriented, customer‑focused, and able to manage multiple priorities.

Responsibilities

Assisting Customers at front desk

Answering phones and transferring calls to appropriate parties

Assisting customers with their purchasing needs

Prepare customer&sales representative's quotes, obtain and fill customer orders

Helping with product preparation

Assist the Sales Representative in preparing required documents for tenders

ERP&CRM software navigation and data entry

Process customer payments

Provide information for customer follow ups

Educating customers on products

Upselling equipment

Request, maintain, and assist reconciling of inventory

Assist with conducting monthly shop inspections

Qualifications

Multi‑Tasking

Thrives in a fast paced environment

Computer Literate

Critical thinking - Problem Solving

Industry knowledge an asset

Excellent Customer Service Skills

Positive work ethic with a keen interest to learn

High level of professionalism and good communication skills

Current drivers license required

Our company is willing to train the right candidate. We offer competitive salary, and an outstanding benefit package.

Job Type: Full-time

Pay: $47,840.00-$58,240.00 per year

Benefits

Casual dress

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Work Location: In person

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