Weekends/Evenings Veterinary Receptionist, Airdrie

Full-Time Weekend&Evening Veterinary Receptionist City Centre Animal Hospital

Are you passionate about helping people and animals while thriving in a fast-paced environment? City Centre Animal Hospital is looking for a compassionate, organized, and motivated Weekend and Evening Veterinary Receptionist to join our growing team!

We are currently hiring for a full-time position, but are also open to considering strong part-time applicants with evening and weekend availability.

As one of the first faces clients see when they walk through our doors, our reception team plays a vital role in creating a welcoming, supportive, and efficient experience for both pets and their families.

Position Details

Full‑Time Preferred

Open to Part‑Time Applicants

Evening and weekend availability required

Flexible scheduling based on hospital needs

Fast‑paced urgent care/general practice environment

Responsibilities

Providing exceptional client service and support

Greeting clients and assisting with questions and concerns

Scheduling appointments and managing incoming phone calls

Processing payments and handling patient check‑ins / check‑outs

Managing emails and client communications

Maintaining accurate client and patient records within veterinary software systems

Monitoring cleanliness and organization of the reception/waiting areas

Assisting with hospital flow and supporting the medical team as needed

Escalating urgent or complex concerns appropriately

Qualifications

Excellent communication and multitasking skills

Ability to remain calm and professional in a busy environment

Compassion for both animals and their owners

Strong teamwork and problem‑solving abilities

Previous reception, customer service, or veterinary experience is considered an asset

Comfortable working evenings, weekends, and occasional holidays

Benefits

Supportive and collaborative team environment

Opportunity for growth within the veterinary field

Employee discounts on services and products

Eligibility for health benefits, RRSP matching, and wellness programs for qualifying full‑time employees

A workplace focused on teamwork, patient care, and continuous learning

Important Information We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

At NVA Canada diversity and inclusion are an important part of our everyday reality.

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