Server/Shift Leader (Rockyford)

Overview We are seeking an experienced and dynamic Server/Shift Leader to join our team. This role combines exceptional customer service with leadership responsibilities, ensuring smooth restaurant operations during shifts. The ideal candidate will have a strong background in food service, hospitality, and food industry standards, with the ability to manage guest experiences efficiently and effectively. Duties - Greet and serve guests in a friendly, professional manner, ensuring an outstanding dining experience - Take orders accurately using POS systems, including Micros POS, and process payments with cash handling skills - Lead and supervise team members during shifts, providing guidance on service standards and operational procedures - Ensure food safety and sanitation standards are maintained throughout the restaurant - Assist in food preparation and kitchen operations as needed to support team efficiency - Upsell menu items to enhance guest satisfaction and increase sales opportunities - Manage time effectively to ensure timely service delivery and guest satisfaction - Oversee cleanliness and organization of dining areas, adhering to sanitation protocols - Handle guest inquiries and resolve issues promptly to maintain high levels of customer service Requirements - Proven experience in food service or restaurant environments, with knowledge of food handling and safety regulations - Strong customer service skills with a focus on hospitality and guest satisfaction - Familiarity with POS systems, particularly Micros POS, for order processing and cashiering tasks - Excellent time management and organizational skills to lead shifts efficiently - Basic math skills for cash handling, billing, and inventory management - Ability to work in a rapid-paced environment while maintaining attention to detail - Previous experience in food industry roles such as serving or food preparation is preferred - Leadership qualities with the ability to motivate team members and manage guest interactions professionally - Knowledge of sanitation standards and kitchen operations is advantageous Join our team as a Server/Shift Leader where you will play a vital role in delivering exceptional dining experiences while leading by example. We value professionalism, teamwork, and dedication to excellence in every shift. Job Types: Part-time, Permanent Pay: $15.00-$23.00 per hour Benefits - Casual dress - Dental care - Discounted or free food - In office parking - Vision care Work Location: In person Apply on Kit Job: kitjob.ca/job/2paktv