Team Lead-Community Disability Support Worker (Rocky View …, Rocky View County

Role Summary Above & Beyond Care Services is seeking a dependable and compassionate Team Lead – Community Disability Support Worker to support individuals with disabilities while providing day-to-day leadership to frontline care teams. This role is ideal for someone with prior Team Lead experience or a strong Community Disability Support Worker ready to step into the next stage of their career. The successful candidate must bring strong judgement, excellent documentation, clear communication, and a genuine commitment to protected, respectful, person-centred care. Key Responsibilities - Lead, guide, and support Community Disability Support Workers during daily operations to ensure safe, consistent, and person-centred service delivery. - Support individuals with daily living activities, personal care, routines, meal support, community participation, and independence-building goals. - Ensure all documentation is completed accurately, professionally, and on time, including daily notes, incident reports, communication logs, client updates, and required forms. - Communicate clearly and promptly with frontline staff, Operations, HR, families, guardians, and other stakeholders as required. - Monitor service quality, staff conduct, client safety, and adherence to care plans, behaviour support plans, routines, and organisational expectations. - Provide coaching, support, and direction to team members while promoting accountability, professionalism, teamwork, and respectful workplace conduct. - Respond calmly and appropriately to incidents, escalations, behavioural concerns, or urgent client needs, following ABCS policies and reporting procedures. - Support scheduling coverage, shift handovers, attendance expectations, and operational continuity across assigned locations when required. - Ensure compliance with health, safety, confidentiality, medication, documentation, and abuse prevention/reporting requirements. - Travel between Rocky View County, Airdrie, and other assigned locations as required to support clients, staff, and operational needs. Required Qualifications - Previous experience as a Team Lead, Senior Support Worker, Community Disability Support Worker, Health Care Aide, Behaviour Support Worker, or similar role is preferred. - Candidates ready to step into a leadership role may also be considered where they show strong judgement, maturity, and reliability. - Experience supporting individuals with disabilities, complex needs, behavioural support needs, seniors, or chronic health conditions is an asset. - Valid Class 5 driver’s licence is required. - Reliable vehicle and ability to travel between locations is required. - Clear criminal record check and vulnerable sector screening required. - First Aid and CPR certification preferred or required prior to commencement. - Strong written and verbal communication skills. - Ability to complete high-quality documentation and follow reporting expectations. - Compassionate, patient, reliable, and committed to dignity-based care. Selection Process The selection process will include: - Initial screening conversation - In-person case study interview The case study will assess judgement, documentation quality, communication style, leadership approach, and ability to respond to real care-based scenarios. Apply on Kit Job: kitjob.ca/job/2pj1bl