Property Manager Executive Assistant&SOP Creator (Airdrie)

Property Management Executive Assistant&SOP Creator

Location: Hybrid (Airdrie home office), Remote Travel: Required between properties located between Sylvan and Airdrie. Compensation: Hourly– Negotiable Based on Experience Type: Part Time (Hours fluctuate seasonally- higher in spring/summer) Overview

We own and operate a small residential rental portfolio. We are seeking an Executive assistant and SOP Creator to take ownership of day-to-day operations while building and optimizing efficient systems. This position will work closely with us to learn the portfolio. You will focus on communication, execution, automation, and systemization. Your primary goal is to transition our portfolio into a hands-off, systems-driven operation primed for future growth.Core Responsibilities

Operations&Administration

Oversee day-to-day portfolio operations Advertise properties Prospective tenant vetting (daily communication, pre-screening calls, showings, etc.) Coordinate tenant turnovers (inspections, leases, cleaners, etc.) Handle daily tenant communication, conflict resolution, and problem solving Maintain condition of properties (assist in sourcing and managing contractors)Take emergency calls (24/7 or scheduled on-call shifts) Travel between Airdrie, Crossfield, Didsbury and Sylvan Lake as required Systems&Process Development

Audit current processes and identify inefficiencies Design and implement repeatable SOPs Build scalable systems to automate and streamline portfolio management Implement property management software Delegate smaller tasks to VA, administrative assistant, or handyman/contractors Required Skills&Experience

Prior residential property management experience required Strong system-building capability (process design, automation, SOP creation) Highly organized and detail-oriented Strong communication and interpersonal skills Effective conflict resolution abilities Strong written communication skills (contracts, postings, tenant correspondence)Comfortable working independently and making judgment calls Responsiveness and high availability to respond timely to tasks, tenants and new applicants Must have a valid Driver’s Licence and vehicle for travel Ideal Candidate Profile

Proactively improves systems rather than maintaining the status quo Comfortable delegating and managing contractors Strong intuition with people and tenant dynamics Solutions-oriented with strong problem-solving ability Calm under pressure during emergencies Interested in long-term operational excellence and scalabilityFurnished or short-term experience would be an asset Practical handyman-level understanding of property maintenance Benefits

Flexible schedule Work from home Work Location: Hybrid remote in Airdrie, AB

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