Canada

Digital Platforms Senior Advisor at iA Insurance, Québec

Digital Platforms Senior Advisor at iA Insurance, Québec
Description
Shape the future of digital experiences at iA Auto and Home Insurance as a Senior Advisor for Digital Platforms. Engage in platform performance and customer journey enhancements.

As a pivotal contributor, you will work to evolve transactional and informational platforms at iA. Lead efforts by analyzing customer feedback and performance metrics to identify growth opportunities. Collaborate with internal teams to align on strategic initiatives that improve the digital landscape for customers.

Key Responsibilities:• Analyze performance data to drive user experience improvements • Lead digital platform enhancement initiatives • Represent the vision of digital customer experience • Share business requirements with stakeholders and teams • Monitor key performance indicators and suggest actions

Requirements:• Bachelor's degree in business or related field • 5 to 7 years of experience in managing digital products • Expertise in digital performance and UX/UI principles • Proven leadership and autonomy in project management • Familiarity with AI tools and digital transformation

Harness your strategic mindset to redefine digital platforms and enrich customer journeys at iA Insurance. #J-18808-Ljbffr
Highlights
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