Sr Courier-3, Québec

Overview This is an interview position. The incumbent will operate company vehicles, delivering and picking up packages, and will provide coverage for open routes in the absence of the normally assigned courier. The role also requires mentoring of hourly employees, demonstrating role‑model behaviour, strong communication, conflict resolution and leadership through Best Practices methods. The incumbent is expected to promote sales and generate incremental revenue wherever possible.

Responsibilities

Operate company vehicles and complete a minimum of 15 routes per shift.

Provide efficient delivery and pickup of packages on a floating basis.

Serve as a mentor and role model for hourly employees, demonstrating strong communication, conflict‑resolution and leadership skills.

Promote sales and generate potential incremental revenue wherever possible.

Qualifications Educational Requirements High school diploma or equivalent.

Experience Requirements Minimum one (1) year of previous courier experience.

Six (6) months required to learn and adjust to the job.

Technical Skill Requirements

Possess a valid driver’s licence with a good driving record.

Successfully complete all basic and recurrency training, including maintaining DG certification.

Gain and maintain FedEx DG Specialist certification.

Good understanding of FedEx products, features of service, and general operations.

Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations is an asset.

In the Province of Quebec, must be bilingual (French and English).

Interpersonal Skill Requirements

Excellent human relations, customer relations and communication skills.

Strong analytical, problem‑solving, prioritization and organization skills.

Employment Equity Statement At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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