Technical Integration Consultant at Mitel (Quebec)

Join Mitel as a Technical Integration Consultant and leverage your expertise to design and deploy custom solutions that enhance customer experiences. This role demands substantial knowledge of contact center solutions and software development. Mitel is seeking a dedicated consultant to lead custom integration projects. You will oversee the full lifecycle deployment of solutions, including design, development, and in-service support. Strong capabilities in custom reporting, programming languages, and customer service are essential for success in this role. Key Responsibilities: - Lead custom solution integration projects independently - Develop and gain approval for solution design documents - Configure custom professional services tools and IVR applications - Ensure customer satisfaction and communicate effectively - Submit detailed paperwork for activities and expenses Requirements: - 8-10+ years of custom software development experience - 2+ years of contact center solutions exposure - Proficiency in Microsoft PowerBI for complex reporting - Strong programming skills including .Net, Java - MS degree or equivalent experience in Computer Science Bring your technical expertise and commitment to customer success to Mitel's creative team. Apply on Kit Job: kitjob.ca/job/2pramn