Solution Engineering Lead at Ciena (Quebec)

Drive innovation in customer engagements as a Solution Engineering Lead with Ciena in Ottawa. Lead a dedicated team focused on optical solutions and enjoy a versatile, people-first work culture. Ciena seeks a dynamic leader to oversee the Solutions Engineering & Introduction team for its Optical Systems portfolio. This full-time role involves managing a geographically distributed team across the Americas, focusing on technical direction, performance management, and fostering a high-performance culture. Collaborate with multiple departments and lead critical customer optical engagements using state-of-the-art lab facilities. Key Responsibilities: - Lead systems engineers, providing technical direction and support - Drive customer engagements across the Americas in optical networking - Oversee lab strategy, budget, and operational efficiency - Foster a culture of development through mentoring and training - Ensure the standardization of processes for optimal efficiency Requirements: - Bachelor’s in Engineering or related field (mandatory) - 5+ years in systems engineering, focused on Ciena optical platforms - 2+ years in a technical leadership role - Experience in supporting optical transport and customer engagements - Strong interpersonal and problem-solving skills Elevate your career by applying your expertise in optical networking, customer relations, and team management within a leading technology company. Apply on Kit Job: kitjob.ca/job/2pre2n