Software Implementation Manager (Hiring Day June 23, 2026) …, Aurora

Implementation Manager Responsibilities - With a specific focus on product implementations, hires, monitors, and develops all resources - Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development - Conducts monthly 1-1s and quarterly and year-end reviews for direct reports, including fostering an environment of constructive feedback - Manages and grows a solid team by fostering day-to-day working relationships with their to ensure alignment and successful client outcomes - Creates and maintains a culture of exceptional client care, team synergy, learning, and growth - Leads by example and inspires the JANA team in a positive, high-performance way, demonstrating a passion for our Culture, our People, and our Mission - Oversees the development and deployment of programs or systems, coordinating all of the parties involved to ensure high-quality risk results output and troubleshooting efforts - Establishes objectives and key results with the team members, and actively manages any areas of non-performance - Proactively identifies and resolves resource projects with the Project Managers - Communicates and provides progress and status weekly reports - Provides technical problem-solving and guidance to the direct reports - Maintain effective communication with stakeholders, including senior management, project teams, clients, and other relevant parties - Provide regular updates and reports to stakeholders on team status, risks, and issues Leadership - The JANA Way: Functions in alignment with JANA's Values and Professional Culture - Analytical Thinking: Summarizes information concisely and clearly identifies key elements, patterns, results, or relationships; utilizes data to draw conclusions and make fact-based decisions - Attention to Detail: Completes work with the utmost attention to detail, ensuring confidence in work product - Delegation: Delegates technical tasks and responsibilities to appropriate personnel - Resourcing: Estimates the technical resources and participants needed to achieve project goals - Managerial Courage: Provides direct, honest, and fair feedback and related actions - Writing: Clearly communicates in a written format with logical and concise presentation of recommendations, conclusions and supporting facts - Speaking/Presenting: Clearly articulates ideas, opinions and information in technical presentations and speeches so that the intended purpose is achieved and audience needs met Required Skills & Experience - Undergraduate degree in a STEM field, preferably in Engineering - 3 to 5 years of experience working in a software implementation, client-focused environment - 2+ Managerial experience in leading technical teams - A risk integrity management background is an asset - Thorough understanding of project management techniques and methods - Able to travel in the US as required - Must be able to attend our virtual Hiring Day event on June 23, 2026 from 9:00-12:00 pm or 1:00-4:00 pm JANA is committed to accommodating applicants with disabilities throughout the hiring process; in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with JANA, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of a background check. The type of check performed is determined by the role and JANA’s employment policies. Checks may include any of the following: employment verification, employment references, SIN validation, education verification, criminal records check, search against global sanctions and government watch lists, and/or credit check. You will be notified during the hiring process which checks you are required to complete. We thank you for your interest. Only candidates selected for an interview will be contacted. Apply on Kit Job: kitjob.ca/job/2paiwt