Client Service Representative at CIBC, Baie-Comeau

Become a Client Service Representative at CIBC in Les Galeries Baie-Comeau, addressing daily banking needs for personal and business clients. Assist with transactions and connect clients to the right banking resources.

In this temporary fixed-term role, you will engage directly with clients, managing accounts, and providing exceptional customer experiences. Key skills include problem solving, technology proficiency, and interpersonal communication. Be prepared for a flexible schedule, including weekends, while supporting clients through various banking channels.

Key Responsibilities:• Assist clients with day-to-day banking transactions • Engage in proactive client issue resolution • Introduce clients to mobile banking applications • Connect clients with appropriate CIBC team members • Maintain a client-first service approach

Requirements:• Legal eligibility to work in specified location • Strong empathy and interpersonal communication skills • Flexible availability for evening and weekend shifts • Experience in customer service and digital tools • Willingness to travel between banking centers

Bring your client service expertise to CIBC and help clients achieve their financial goals. #J-18808-Ljbffr