Security Program Manager - Full Time - Seneca Polytechnic, Toronto

Security Program Manager - Full Time - Seneca Polytechnic

Site:

All Seneca Polytechnic Campus (North York, York, King, Peterborough)

Hours:

Monday to Friday - 0900-1700 (hours flexible based on operational needs)

As Security Program Manager, you will serve as Paladin's dedicated on-site representative at Seneca Polytechnic— embedded across campuses and acting as the primary point of accountability between Paladin and the institution. Beyond day-to-day oversight of security operations, personnel, and compliance, this role is fundamentally proactive: you will continuously monitor service delivery across all Seneca campuses, identify gaps, and bring forward ideas that drive optimization and operational improvement within Paladin's service technology framework and in alignment with industry best practices.

Core Responsibilities

Supervise full-time, part-time, and casual security personnel across campuses

Manage scheduling, staffing levels, and shift coverage

Oversee recruitment, onboarding, training, performance management, and discipline

Ensure compliance with procedures, legal authorities, policies, and contract requirements

Conduct site visits to assess service delivery and resolve operational issues

Act as primary liaison with client and internal stakeholders; address concerns and provide solutions

Lead incident response, investigations, and reporting, including client disclosure

Administer guard tour systems, personnel records, and licensing compliance

Manage leave requests and coordinate staffing with head office

Oversee security operations for special events and high-profile locations

Track KPIs and support continuous improvement of training and service delivery

Promote safety, accountability, and professionalism across all campuses

What you bring

3-5+ years in security with supervisory responsibility

Post-secondary diploma or degree in a related field

Ontario Class G license with a reliable means of transportation

Knowledge of Trespass to Property Act (Ontario), Mental Health Act (Ontario), Criminal Code of Canada— Section 494 (Citizen's Power of Arrest), Canadian Charter of Rights and Freedoms

Demonstrated leadership and team management in a multi-site or fast-paced environment

Experience developing or delivering security training programs

Strong interpersonal, written, and client-facing communication skills

Sound judgment and effective decision-making under pressure

Ability to operate independently as an embedded on-site representative

Legally authorized to work in Canada

Benefits

Daily pay available

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

EEO Statement Paladin Security has a diverse workforce and we are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

This job reports to the Director of Operations.

This is a Full-Time position Monday to Friday 9:00 AM to 5:00 PM (may change based on client requirements).

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