Tour Guide Coordinator, Toronto
Tour Guide Coordinator, Toronto
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Toronto C6A, Canada
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Last edited: less than a week ago
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Description
Tour Guide Coordinator– Premium Small-Group Experiences Department: Operations
Type: Seasonal / Part-Time / Full-Time
About See Sight Tours See Sight Tours started with one van and one simple belief:
A great guide can transform a trip into a memory that lasts a lifetime.
Fast forward. We now operate across North America and are expanding aggressively. We are known for small-group, personal, high-touch experiences that guests rave about.
We don’t compete on low prices or mass tourism.
We win because of our guides.
As we grow, we are raising the bar even higher.
That’s where you come in.
The Role We’re looking for a Lead Tour Guide who sets the standard in their city.
This is not just a guiding role.
This is a leadership position.
You will:
Deliver exceptional, 5-star tours
Mentor and elevate other guides
Protect the guest experience at all costs
Own the quality bar in your market
If you are calm under pressure, naturally authoritative, and take pride in high standards, you’ll thrive here.
What a Lead Guide Means to Us A Lead Guide is someone:
Guests mention by name in reviews.
Who can handle traffic, weather, delays, and surprises without breaking rhythm.
Who keeps tours tight, smooth, and on time.
Who makes new guides better simply by being around them.
A Lead Guide creates“effortless days” for guests.
Even when the day isn’t effortless behind the scenes.
What You’ll Be DoingDeliver Exceptional Tours
Lead small-group and private tours with confidence and warmth
Maintain tight timing, clean routing, and seamless transitions
Anticipate guest needs before they ask
Operate safely and professionally at all times
Lead by Example
Model premium hospitality standards
Raise the bar across the guiding team
Protect brand accuracy and inclusions
Represent the company professionally in every interaction
Support onboarding and training
Conduct ride-alongs and provide feedback
Help improve storytelling, pacing, and guest engagement
Share best practices that elevate the team
Solve Problems in Real Time
Handle disruptions calmly and confidently Team Administration&Field Leadership
Oversee scheduling coordination and staffing coverage
Act as the primary communication bridge between guides and Operations
Manage day-to-day team support, accountability, and professionalism
Proactively identify and elevate operational risks
Ensure alignment with company standards and expectations
No excuses. No chaos. No blame-shifting.
Who You Are You are not just charismatic.
You are:
Calm under pressure
Highly punctual and organized
Naturally confident but warm
Emotionally intelligent
Proactive in guest care
Comfortable giving and receiving feedback
Passionate about your city and storytelling
You don’t need perfect conditions to perform well.
You create great outcomes in imperfect situations.
Requirements
Valid driver’s license with clean driving record
Strong storytelling and communication skills
Leadership presence
Weekend, evening and peak-season availability
Fluent in English (additional languages are an asset)
Strong problem-solving ability
Why Join Us This is not a“just run the tour” role.
You will directly influence:
The guest experience
The performance of other guides
The reputation of your city’s tours
The future leaders of the company
What we offer:
Competitive hourly pay + tips
Leadership growth opportunities
Direct impact on a fast-scaling hospitality brand
The opportunity to showcase your city to travelers from around the world
If you’re ready to lead from the front and raise the standard, we’d love to meet you.
Apply with your resume and a short note explaining why you meet the Lead Guide standard.
#J-18808-Ljbffr
Type: Seasonal / Part-Time / Full-Time
About See Sight Tours See Sight Tours started with one van and one simple belief:
A great guide can transform a trip into a memory that lasts a lifetime.
Fast forward. We now operate across North America and are expanding aggressively. We are known for small-group, personal, high-touch experiences that guests rave about.
We don’t compete on low prices or mass tourism.
We win because of our guides.
As we grow, we are raising the bar even higher.
That’s where you come in.
The Role We’re looking for a Lead Tour Guide who sets the standard in their city.
This is not just a guiding role.
This is a leadership position.
You will:
Deliver exceptional, 5-star tours
Mentor and elevate other guides
Protect the guest experience at all costs
Own the quality bar in your market
If you are calm under pressure, naturally authoritative, and take pride in high standards, you’ll thrive here.
What a Lead Guide Means to Us A Lead Guide is someone:
Guests mention by name in reviews.
Who can handle traffic, weather, delays, and surprises without breaking rhythm.
Who keeps tours tight, smooth, and on time.
Who makes new guides better simply by being around them.
A Lead Guide creates“effortless days” for guests.
Even when the day isn’t effortless behind the scenes.
What You’ll Be DoingDeliver Exceptional Tours
Lead small-group and private tours with confidence and warmth
Maintain tight timing, clean routing, and seamless transitions
Anticipate guest needs before they ask
Operate safely and professionally at all times
Lead by Example
Model premium hospitality standards
Raise the bar across the guiding team
Protect brand accuracy and inclusions
Represent the company professionally in every interaction
Support onboarding and training
Conduct ride-alongs and provide feedback
Help improve storytelling, pacing, and guest engagement
Share best practices that elevate the team
Solve Problems in Real Time
Handle disruptions calmly and confidently Team Administration&Field Leadership
Oversee scheduling coordination and staffing coverage
Act as the primary communication bridge between guides and Operations
Manage day-to-day team support, accountability, and professionalism
Proactively identify and elevate operational risks
Ensure alignment with company standards and expectations
No excuses. No chaos. No blame-shifting.
Who You Are You are not just charismatic.
You are:
Calm under pressure
Highly punctual and organized
Naturally confident but warm
Emotionally intelligent
Proactive in guest care
Comfortable giving and receiving feedback
Passionate about your city and storytelling
You don’t need perfect conditions to perform well.
You create great outcomes in imperfect situations.
Requirements
Valid driver’s license with clean driving record
Strong storytelling and communication skills
Leadership presence
Weekend, evening and peak-season availability
Fluent in English (additional languages are an asset)
Strong problem-solving ability
Why Join Us This is not a“just run the tour” role.
You will directly influence:
The guest experience
The performance of other guides
The reputation of your city’s tours
The future leaders of the company
What we offer:
Competitive hourly pay + tips
Leadership growth opportunities
Direct impact on a fast-scaling hospitality brand
The opportunity to showcase your city to travelers from around the world
If you’re ready to lead from the front and raise the standard, we’d love to meet you.
Apply with your resume and a short note explaining why you meet the Lead Guide standard.
#J-18808-Ljbffr
Highlights
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Company nameSee Sight Tours
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Job positionTour Guide Coordinator
More details
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This is a part-time job.
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