Manager, Building Security Systems, Toronto

Make a difference We are currently searching for a dedicated and passionate individual to join our family at Toronto Community Housing! As a Manager, Building Security Systems, you’ll utilize your expertise and knowledge of security designto contribute to the ongoing efforts of Toronto Community Housing to improve the neighborhoods and lives of residents of Toronto.

Position Summary Reporting to the Facilities Manager, Security Systems, this hands‑on position is responsible for the efficient management of the TCHC building security systems which include CCTV, Door Access and Intercom. This person is responsible of all aspects of the designated programs which include capital upgrades, demand maintenance and preventative maintenance programs. This person liaises closely with the Community Safety Unit (CSU), Program/Project Management and Operations to provide planning/budgeting recommendations in their associated discipline, resulting in the preservation of TCHC assets.

You will develop the programs and methodologies to maximize efficiencies by utilizing strong financial management, project management and strategic planning.

The candidate will possess the program management capability to deliver maintenance and construction programs/projects effectively in a fast paced environment. The candidate to possess the necessary management skills to work effectively with a wide range of stakeholders, and to supervise management, unionized staff, craft trades, vendors and professional staff.

What you’ll do

Developbusiness and work plans for the designated programs to support TCHC corporate plans, direction and vision

Establishrelationships and partnerships with staff, service providers, stakeholders and clients to ensure effective communication

Developstreamlined business processes to manage budgets, schedules and mitigate risk.

Forecast resource requirements and recommenda flexible model including in house and market resources to manage the cyclical needs of TCHC.

Leadand resolvecomplex contract management and service issues to successful outcomes

Liaise closely with the Vendor Management Team to recommend performance metrics and implement within the assigned programs.

Recommendto the Facilities Manager, Security Systems a plan to manage the program budgets including the recommendations for planning of asset extension/preservation using various analysis and forecasting tools.

Provideannual and monthly program budget forecasts for services and expenditures Senior Management Team.

Work closely with the Facilities Team (Planning/Engineering) to develop and recommend corporate standards through market research and industry standards

Developand recommendtender/scope strategies, specifications, to meet TCHC standards and needs.

Participatein capital planning and budgeting priorities with stakeholders.

Leadcomplex maintenance and construction tenders through sound estimating, quoting and bidding practices, including calls for Tenders, RFQ's&RFP's and prequalification tenders to ensure business objectives are met.

Manageservice partners by developing service-level, operating-level and partnership agreements.

Evaluatetenders through procurement process on cost, capacity, performance and deliverables

Recommend, developand implementthe Key Performance Indicators as required to effectively monitor and improve operational delivery.

Assistthe Facilities Manager, Security Systems to develop a mentorship program in the designated discipline incorporating TCHC's succession plan. Identifythe individual(s) for training and development in future leadership roles.

Recommend, developand implementtraining programand performance management plans.

Lead, manageand mentora diverse group of unit supervisor, support and service staff.

Contributeto the corporate development of metricsand measurement tools for performance.

Providetechnical support and information to TCHC, external clients, sales account managers, client care centre, consulting firms, engineers and other business units.

What you’ll need

Post-secondary education in Program/Project/Construction Management, or equivalent work experience. Preference will be given to candidates with P. Eng. (Professional Engineer), PMP (Project Management Professional) or CPTED (Crime Prevention Through Environmental Design) certification.

Minimum of 5 years of supervisory/management experience which includes mentoring, discipline, development of Key Performance Indicators (KPI’s), budgeting, etc. Experience managing unionized employees is an asset.

Minimum of 5 years of demonstrated experience and knowledge in security design, general contracting and program/project/system management within the Security Systems field.

Minimum of 4 years working experience of Network design and principles.

Thorough knowledge of the Security Systems/Maintenance principles, methods, materials and equipment inherent to, retrofit and preventive maintenance.

Ability to work within a highly political environment

Good technical knowledge of the theory, principles and practices of site service, Security Systems/Maintenance.

Ability to manage in a unionized environment and flexibility to attend weekend and evening meetings with clients, customers and business associates.

Knowledge of federal, provincial and local regulations and legislation (i.e. Building Codes, Occupational Health and Safety Act, Construction Lien Act, MFIPA etc.) and TCH policies and procedures

Familiarity with budgeting in order to establish economically viable maintenance programs and to evaluate financial impact of new measures and technology.

Knowledge of contract administration in order to resolve contract problems

Analytical skills to identify problems and areas requiring study to recommend appropriate procedures

Excellent communication skills (interpersonal, oral and written) in order to liaise with staff and prepare reports

Sound interpersonal skills and leadership capabilities. Resourceful and able to present solutions to clients, other managers and vendors.

Experience with microcomputers and software packages such as Microsoft Word, Excel Microsoft Project, etc.

Working knowledge of Labour and Race Relations, Codes, Standards, Legislation, Regulations, jurisdictions and Acts including the Occupational Health and Safety and the Construction Lien Acts for construction projects and CCTV Privacy guidelines.

What’s next Once you apply, we’ll review your resume to determine if your skills and experience match the qualifications for the role and only qualified candidates will be contacted for next steps. If you move forward, the process may include an interview, written/practical test, and reference check

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