Retail Assistant Store Manager, Maje Sherway Gardens (Etobicoke), Toronto

Assistant Store Manager at SMCP (Sandro&Maje)

Location: Maje Sherway Gardens As an Assistant Store Manager, you will be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You will lead by example, creating a dynamic and welcoming shopping environment that makes customers feel confident and stylish. From driving personal sales to developing your team's skills in wardrobe curation and clienteling, you will play a vital role in fostering a culture of passion, service, and success.What You’ll Do

Client Experience&Service

Exemplify exceptional client service by acting as the boutique’s primary host. Ensure each client receives a personalized and memorable shopping experience. Use selling tools effectively to enhance client engagement and satisfaction.

Sales&Performance

Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan. Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.

Leadership&Development

Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. Foster a culture of trust, collaboration, and continuous improvement within the team. Act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns.

Visual Merchandising&Brand Standards

Support visual merchandising initiatives, ensuring compliance with brand guidelines. Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards.

Who You Are

2+ years of prior supervisory experience in a client‑focused retail environment. Passionate about fashion, styling, and delivering exceptional service. Strong communicator with a natural ability to coach and develop talent. Problem‑solver with a track record of setting and achieving goals. Team‑oriented leader who fosters a positive and motivating workplace.Resourceful in building client relationships and attracting new talent. Flexible availability, including evenings, weekends, and holidays, is required. Aligned with SMCP’s core values and dedicated to growing within the brand. Benefits

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.We provide enhanced health benefits, an RRSP/DPSP savings plan, generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and career development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.

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