Key Lead in Retail at Knix, Toronto

Join Knix as a Key Lead, where you’ll create impactful, inclusive shopping experiences. Help your team shine while meeting sales targets in this dynamic retail environment.

In this role, you will lead by example, coaching Sales Associates and responding adeptly to customer needs. Your leadership will foster loyalty and collaboration on the sales floor, while your focus on results will drive the store’s performance. Effective communication and a love for the Knix brand are essential.

Key Responsibilities:• Elevate customer service and team morale • Guide real-time sales strategies and team interactions • Assist customers in fitting rooms, ensuring comfort • Maintain in-depth knowledge of product lines • Handle disagreements with customer and team professionally

Requirements:• At least 2 years of experience in retail leadership • Skills in measurement and optimization of sales metrics • Track record of coaching and team development • Ability to manage customer relationships under stress • Flexibility for various work shifts, including evenings

Shape the Knix retail experience by leading a dedicated team while fostering customer confidence and satisfaction. #J-18808-Ljbffr