Retail Leadership Role at Roots, Toronto

Elevate your career as a Retail Team Lead with Roots, a leading Canadian brand committed to quality and community. Drive sales and team success in a dynamic retail environment.

Roots is seeking an enthusiastic Team Lead to support store operations while inspiring a sales team. This role requires someone who embodies collaboration, integrity, and a passion for delivering stellar customer service. Work closely with management to ensure optimal performance and uphold our brand values.

Key Responsibilities:• Model exceptional customer service behaviors • Mentor new associates and provide ongoing coaching • Collaborate on operational action plans • Delegate effectively to enhance store productivity • Troubleshoot and resolve customer inquiries

Requirements:• Over 1 year of relevant retail experience • Recognized as a leader among peers • Skilled in daily banking and POS management • Strong problem-solving and organizational skills • Willingness to work flexible hours, including weekends

Join Roots to lead a team that is passionate about customer service and brand representation. #J-18808-Ljbffr