FIKA Retail Store Manager in Scarborough, Toronto

Lead a dynamic retail location with FIKA as a Retail Store Manager in Scarborough, Ontario. Oversee daily operations, manage staff, and enhance customer satisfaction in a thriving cannabis retail environment.

As a Retail Store Manager, you will be responsible for managing operations and profitability at your location. This includes staff training, product presentation, and inventory management. You will ensure compliance, address customer needs, and drive business objectives through effective leadership and problem-solving skills.

Key Responsibilities:• Develop and motivate a high-performing customer success team • Address customer complaints professionally and efficiently • Ensure compliance with health, safety, and security regulations • Maintain inventory and manage stock levels efficiently • Authorize refunds and employee discounts as necessary

Requirements:• 3+ years in retail experience, 1+ in a supervisory role • Strong customer service and conflict resolution skills • Provincial Cannabis Certification required • Proficiency in Microsoft Office • Clear criminal record for compliance

Foster an inclusive environment while driving sales and managing operations with integrity and professionalism at FIKA. #J-18808-Ljbffr