Retail Store Manager, Toronto

Job Description

Are you ready to inspire a store team to deliver inspirational guest experiences and build the LEGO® brand? Join the LEGO® Brand Retail team as a Store Manager at Eaton Centre, Toronto, Ontario, and ensure that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions. You will empower the team around you to drive sales while providing a signature experience for every guest.Create an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance. Responsibilities

Demonstrate results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty, monitoring business processes, maintaining impeccable merchandising and cleanliness standards and maximizing efficiency and profit by maintaining sound operational practices Be a role model for guest experience by ensuring the execution of our service model, striving to complete all monthly mystery shops, maximizing repeat business by creating NPS promoters, inspiring and coaching sales associates to consistently deliver exceptional branded experiencesLead your team to continued success by recruiting and developing a highly productive and collaborative team, communicate through active coaching and performance management, inspire your team to deliver signature experiences, and ensure continuous learning by providing continuous product knowledge and service trainingDevelop your team by ensuring they can articulate what a LEGO brand experience looks like, unlock their potential using the LEGO Core Competencies, and build your team bench for future growth by identifying and developing top candidates for promotion Demonstrate collaboration by working effectively with your peers, partners and others to drive big-picture business performance and create a positive, cooperative working environmentDeliver inspirational retail experiences built on LEGO Brand values. Qualifications

Management experience in a retail environment Experience with the following:

Point of Sale systems Loss prevention and cash management Recruitment, selection and training Scheduling and payroll management Performance management and conflict resolution skills Space management and visual merchandising expertise Effective organizational, verbal and written communication skillsDemonstrated computer proficiency

Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.Compensation

The annual base salary for this position ranges from $70,385.85 to $105,578.77, based on anticipated responsibilities, market benchmarks, and organizational set-up. A bonus scheme with a target bonus equal to the annual base salary is in place, along with a standard benefit package. Detailed remuneration, including benefits, will be discussed upon offer.Equal Employment Opportunity

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g., sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Applications are reviewed on an ongoing basis.

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