Full Time Retail Associate: Etobicoke, ON, Toronto

Job Overview

Location: 1530 Albion Road, Unit 86, Etobicoke, ON M9V 1B4. Hours: up to 40 hours per week, including evenings and weekends. Contract: 9-month maternity leave contract, may be extended. What You’ll Do

As the face of Specsavers, Retail Associates (Eyecare Consultants) provide exceptional eye care and affordable eyewear. They guide customers through frame selection, contact lens introduction, and pre-screening tests, ensuring a personable and informed experience. Key Responsibilities

Welcome customers warmly, creating a friendly and approachable environment. Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions. Guide customers in selecting frames that suit their lenses and personal style. Explain offers, products, and services clearly and confidently to ensure customers make informed choices.Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided). Measure and adjust frames for a comfortable and precise fit. Process orders for prescription glasses and contact lenses accurately and efficiently. Schedule follow-up appointments to maintain excellent customer care.Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction. What We’re Looking For

Availability to work evenings and weekends is required. A passion for creating WOW moments through exceptional customer service and presenting innovative ways to enhance the optical shopping experience. Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.Reliability and flexibility to work retail hours. Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice. Motivation to build long-term customer relationships, embracing our Customer Experience model that prioritizes lasting connections over short-term results.Previous experience in retail or customer service is an asset—though not essential. Enthusiasm for learning about frames, lenses, and pre-testing procedures. Must be legally eligible to work in Canada. Specavers is unable to provide support for immigration or permanent residency applications. Compensation

Pay: $18.50–$24 per hour, based on experience. Perks

3 weeks paid vacation (prorated for hours worked). 1 day paid birthday leave and 1 day paid volunteer leave each year. Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually. 4 family vouchers per year, each offering 25% off. Employee Assistance Program: confidential support for mental health, financial, and personal wellbeing.Career growth opportunities. Behaviours We Value

Collaborative: we work together as one team to deliver our purpose. Curious: we question, explore, and seek out diverse perspectives to develop our knowledge and understanding. Courageous: we challenge the status quo, experiment with good ideas, and are brave, bold, and fast in our decision-making.Compassionate: we care, support, and help each other. Commercial: we treat money wisely and make decisions that are good for our customers, partners, and people, with a positive long-term outlook. Equal Opportunity Employer

Specsavers is an equal opportunity employer and encourages candidates of all backgrounds and abilities to apply. We value the unique skills and perspectives each individual brings. Accessibility and Accommodations

We are committed to an inclusive workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting .

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