Vice President, Fund Accounting (Institutional Services) …, Toronto

Responsibilities

Establish professional relationships with clients and other key internal/external parties as required. Drive strategic communication with clients and negotiate service level agreements (SLA). Understand and communicate clients’ requests with various Citco business functions, operational and support teams to promote effective internal communication.Develop a broad understanding of Citco business lines and associated product/service propositions. Understand the industry and regulatory environment and be sensitive to industry change and business trends, identifying new areas of growth. Participate and assist with RFP documentation completion and facilitate presentation and demos to prospective clients.Possess strong knowledge of multi-asset portfolios inclusive of fund investments. Have a good grasp of Citco’s various technology platforms or the ability to learn quickly. Be familiar with duties and workflow of the various functional groups involved in providing administration to a multi-asset portfolio.Identify opportunities to expand existing relationship by cross‑selling additional Citco products/services; drive the coordination of new client integrations and existing client launches. Participate and lead projects in connection with the continuing evolution of the business. Monitor and manage client SLAs and operational deliverables.Review client profitability and accounts receivables and address negative trends. Work closely with the Operations team to identify opportunities for process improvements and system development with the aim of minimizing operational risk and improving efficiencies. Review risk logs and support, coordinate and communicate incident resolution as necessary.Lead operational due diligence reviews and client visits. Compile periodic board reports, Key Performance Indicators (KPIs) and scorecards for clients; carry out periodic risk assessments and peer reviews of clients. Actively maintain client status, commentary and client updates in internal CRM tools.Provide training and supervision to Managers on the Client Services team. Qualifications

University degree in a relevant discipline with 7+ years related work experience in the financial services industry, preferably within a hedge fund administrator and/or investment company. 2+ years formal people management/leadership experience. Proven interest in the financial markets and hedge fund industry.Demonstrated leadership experience coupled with superior communication skills. Highly analytical with strong attributes on business processes, accounting and allocation systems. Proficiency in Microsoft Office (advanced Excel and PowerPoint) and Outlook. Salary Range: CAD $115,000 - 155,000 This position is for an existing vacancy.Benefits

Your well‑being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific perks in your location.Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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