Guest Service Agent at Holiday Inn, Toronto

Elevate your hospitality career as a Guest Service Agent at Holiday Inn Toronto International Airport. Deliver exceptional service and manage guest experiences in a dynamic environment.

Easton's Group of Hotels is seeking a Guest Service Agent to provide top-notch check-in/check-out services and manage guest inquiries. This role requires fluency in English and a passion for customer interaction. You will thrive in a diverse workplace while utilizing your skills in client communication and problem-solving to enhance guest satisfaction.

Key Responsibilities:• Welcome guests warmly and professionally • Register guests and issue room keys promptly • Up-sell rooms to maximize hotel revenue • Accurately process cash and credit card transactions • Promote hotel services and local attractions to guests

Requirements:• High School diploma or equivalent • One year of guest service experience preferred • Fluent in English, other languages a plus • Ability to lift items up to 50 pounds • Strong communication and problem-solving skills

Contribute to exceptional guest experiences at Holiday Inn by bringing your hospitality skills to the front office team. #J-18808-Ljbffr