Accounting Specialist, Operations (CPA), Toronto

Benefits Pay at Intact is about much more than just salary.

Flexible

work arrangements and a

hybrid

work model

Possibility to purchase up to

5 extra days off

per year

Multiple benefits offered to support

physical and mental wellbeing , including telemedicine, Wellness account and much more

Share plan&other savings: up to

12%

of salary or even more (ask how you could earn guaranteed income for life)

Salary range

(but not limited to): 87,200 - 106,600

Annual bonus target

based on the base salary, with a potential payout of up to

double

the target (subject to personal and company performance): 10%

Our pension offerings provide flexibility and long-term security beyond careers. We are one of the few companies offering guaranteed income for life via our defined benefit pension plan.

Salary will be determined by experience, skills, qualifications, anticipated contribution to the role, internal equity, etc. The range presented above is based on a 35‑hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role Reporting to the Manager in a high‑impact Banking Operations team, you’ll support critical bank partnerships, strengthen our control environment, and help modernize how we work. As a Specialist, you’ll be a hands‑on partner across the business, external bank partners, drive automation, and optimize products, services and controls that save time and improve accuracy.

Responsibilities

Lead and support operations across projects, compliance, KPI analysis, documentation and reconciliation to deliver timely, accurate and scalable processes

Collaborate with internal and external partners on bank account management, merchant services, and various product and service management as part of regular maintenance and projects

Prepare the annual bank service fee budget– analyze monthly variance drivers and recommend cost optimization strategies

Identify process gaps and recommend improvements with a focus on automation and innovation

Collaborate with cross‑functional teams to support departmental goals and finance transformation initiatives

Support the Manager to maintain a robust internal control environment; ensure processes and controls are well designed, documented with control evidence

Prepare clear, audit‑ready analyses and communicate work performed to internal and external auditors

Lead and deliver assigned initiatives and/or ad hoc requests end‑to‑end by defining the approach, coordinating with stakeholders and managing timelines through completion

Handle ad hoc requests with urgency and ownership

Qualifications

CPA or CTP

– required

Minimum 3‑years experience

within Operational Banking or Finance&Accounting– required

Solid understanding of commercial banking products, payment methods, and best practice fraud prevention

Advanced Microsoft Office (Excel, Power BI)

Strong communication skills—clear, concise writing and confident verbal communication

Continuous‑improvement mindset with a track record of identifying automation opportunities, implementing solutions, and identifying process improvements

Systems: Working knowledge of Oracle ERP Cloud (or similar ERP)

Excellent analytical skills and a systematic approach to problem‑solving; proactive curiosity to understand business operations end‑to‑end

Meticulous attention to detail with a passion for accuracy, compliance, and well‑documented work

Collaborative interpersonal style; able to work effectively with stakeholders at all levels, including management and external partners

Industry familiarity: Knowledge of the P&C insurance sector is a strong asset

#LI‑Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer.

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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