Security Guard (UNIFOR TEC Security) - Part time without …, Toronto

This is a unionized position; internal bargaining unit members will be considered before external applicants. This is a part‑time position with no benefits. Role Impact

To patrol the Office Towers within the whole Toronto Eaton Centre Complex. To ensure the protection of tenant employees, property and information through enforcement of access control and property removal policies. To ensure public safety and a problem free shopping environment. What You Will Deliver

Respond to emergency situations, medical, criminal, hazards, etc. Follow reasonable direction from Security Dispatch with respect to attending calls for emergency or other related security details. Provide CPR and First Aid as necessary. Enforce the Centre’s Rules&Regulations and the Trespass to Property Act. Assist with Crowd Control. Perform access control, Mall lock downs and open ups. Maintain a detailed memo book and prepare incident reports on all matters dealt with. Man the Console in Office lobbies after hours or when a Concierge is not available.Relieve other guards when required (meal breaks, etc.). Be helpful, courteous and pleasant to tenants, patrons, and co‑workers alike. Assist customers and tenants with customer service&security related initiatives in a professional&approachable manner. Assist other guards by providing backup support and any other assistance when required. Assist Police and emergency personnel (Fire Department and Ambulance Service) when required. Assist Management with general matters, etc. Understand and follow security operational procedures from Fire Safety Plan and Emergency Response Plan.Refer to Emergency Response Plan for specific event response procedures. Understand and follow procedures as they appear in the Standard Operating Procedures (SOP’s). Conduct level and zone patrols to achieve high visibility and proactive security patrols. Perform patrols of the entire Toronto Eaton Centre complex.Complete Guard tour patrol as assigned. Your Strengths

Customer service focused. A standout colleague with strong interpersonal skills. Strong communicator, verbal and written. Valuable judgment, discretion and overall decision‑making skills. Tact and diplomacy in dealings across a range of settings and situations. Able to overcome adversity and handle stressful situations with tact and diplomacy.Able to work in an ambitious, fast‑paced environment. What You Need To Succeed

Current CPR and First Aid Certificates. Acquire and maintain a valid Security Guard license and comply with PSISA and its regulations, as amended from time to time. Successful completion of annual Use of Force training. Proven understanding of Occupational Health and Safety Act. Ability to overcome adversity.Ability to handle stressful situations with tact and diplomacy. Strong customer service and interpersonal skills. Maintain safe working practices and demonstrate the same to co‑workers. Complete Company mandatory training. Benefits

The role is part‑time and does not include standard benefits. Equal Opportunity

CF is an equal‑opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email .

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