ServiceNow ITOM Developer with AI Focus (Toronto)

Elevate IT operations as a ServiceNow ITOM Developer specializing in AI integrations. Join our ServiceNow Platform team to create impactful automation solutions. This senior role is centered on maintaining ITOM BAU stability while designing exciting integrations, including the implementation of Microsoft Copilot for Teams. You will be responsible for troubleshooting production issues, enabling AI-supported workflows, and steering team development practices. This is a unique opportunity to lead projects that advance company-wide operational insights.Key Responsibilities

Provide technical ownership for ITOM operations Resolve diverse production issues in various applications Design AI integrations for automation in Teams Establish secure integration patterns via REST APIs Contribute to documentation and engineering best practices Requirements

5–8+ years in ServiceNow development Robust JavaScript and Glide API skills Experience with REST/SOAP integrations Hands‑on ITOM experience across multiple areas Independent delivery with strong ownership Unleash your potential in delivering advanced IT operations solutions with our dedicated team.

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