Educator | Fairview Mall, Toronto

About lululemon lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on creating positive change and building a healthier, thriving future with an equitable, inclusive, and growth‑focused environment for our people.

Job Summary The Educator role is the foundation of our success as an organization. Educators are experts in creating world‑class customer service, or guest experience, in our retail stores. They engage and connect with guests, share top‑quality product education, and speak authentically about our community and culture.

Key Responsibilities

Guest Experience

– Interact with guests to ensure a great guest experience, assessing needs, providing customized purchase and return solutions, providing technical product education, facilitating seamless end‑to‑end guest experience, conducting accurate transactions, executing omnichannel programs, moving dynamically on the floor, and receiving and acting on feedback.

Team Collaboration

– Contribute to a respectful and inclusive team environment, establish supportive relationships, collaborate to ensure optimal guest experience and support store operations.

Store Operations

– Perform product presentation tasks, use in‑store technology, perform cleaning tasks to maintain store environment, understand and adhere to safety policies, and perform work in accordance with laws and regulations.

Key Skills&Core Values

Inclusion&Diversity– Creates/supports an inclusive environment that values/c celebrates differences.

Integrity/Honesty– Behaves in an honest, fair, and ethical manner.

Guest Experience– Enjoys working and connecting with, understanding, and helping guests.

Personal Responsibility– Accepts responsibility/accountability for actions; dependable.

Self‑Awareness – Is aware of how words or actions may be perceived by others.

Collaboration and Teamwork– Works productively with others to achieve goals; seeks diverse perspectives.

Enthusiasm– Is enthusiastic about one’s own work; looks for ways to make work fun and engaging.

Job Requirements

Eligibility

– Must be legally authorized to work in the country, 18 years or older, must have proof of right to work and local legislative evidence (for EMEA), and must be able to travel to the store with own transportation.

Availability

– Willing to work a flexible schedule including evenings, weekends, and holidays.

Physical/Environmental Requirements

– Willing to work in bright lights and loud music, move through store, move boxes up to 30 lb (13.6 kg), work as part of a team and independently.

Job Assets (nice to have)

– Education: high school diploma, GED, or equivalent.

Compensation&Benefits

Base Pay Range: $20.25– $23.30 per hour, subject to minimum wage.

Target Bonus: $2.00 per hour.

Total Target Base Pay Range: $22.25– $25.30 per hour.

Benefits: extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, generous employee discount, fitness&yoga classes, parenthood top‑up, extensive catalog of development courses, people networks, mentorship programs, and leadership series.

EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.

#J-18808-Ljbffr