Product Owner - Digital Identity - ITS - FT Admin, Toronto

Product Owner - Digital Identity Full Time Administration position located at North Campus. Hybrid model with at least 4 days on site.

Job Details

Position Title: Product Owner, Digital Identity

Status: Full Time Administration

Hours: 37.5 hours per week

Faculty/Department: Information Technology Services

Campus/Location: North Campus - must be comfortable working hybrid, a minimum of four (4) days on site.

Starting Salary Range: $105,342 - $117,577 (based on qualifications and years of related experience)

Job Family: Information Technology

Deadline to Apply: June 5th, 2026

Posting Date: 5/22/26

About the Role Under the general direction of the ITS Associate Director, the Product Owner, Digital Identity will lead the Digital Identity product, working directly with Product Sponsors across Humber to define its vision, shape its roadmap, and deliver measurable business value. The role includes ownership of the product roadmap, backlog management, delivery coordination, and operational oversight. The Product Owner acts as the primary point of accountability between business and technology, ensuring alignment from strategy through delivery and guiding the team toward high quality, reliable solutions.

Key Responsibilities

Lead the Digital Identity product by defining and evolving its vision, strategy, and roadmap in alignment with organizational goals and product sponsor priorities.

Partner closely with Product Sponsors to shape the product direction, validate outcomes, and ensure realization of business value.

Own and manage the product backlog, making informed decisions on priorities, scope, and trade‑offs.

Translate identity and access management needs into clear, outcome‑focused product backlog items.

Drive delivery by aligning priorities, dependencies, and team capacity to ensure consistent and high‑quality outcomes.

Oversee the operation of Digital Identity services, ensuring stability, reliability, and alignment with user and business needs.

Monitor product performance, adoption, and operational health, using insights to continuously improve the product and inform roadmap decisions.

Build and maintain strong relationships with stakeholders, acting as the primary bridge between business and technology teams.

Manage risks, dependencies, and trade‑offs, ensuring informed decision making and timely resolution of delivery and operational challenges.

Provide clear, outcome‑focused communication to leadership and stakeholders to support transparency and alignment.

Collaborate across product teams to ensure alignment of priorities, dependencies, and shared capabilities, proactively addressing cross‑product impacts and enabling cohesive, end‑to‑end solutions.

Qualifications

Bachelor's degree (required) or college diploma plus equivalent industry experience; Master's is considered an asset.

At least five years of experience leading and managing complex, enterprise‑level digital products within a product management model, including ownership of product backlog, roadmap, and value delivery.

Experience working with or supporting digital identity, access management, or related capabilities within enterprise systems.

Experience delivering products in large, multi‑stakeholder environments, with the ability to navigate organizational complexity and drive alignment across business and technology teams.

Strong experience operating within a product management model, including backlog ownership, roadmap planning, and value‑driven prioritization.

Proven ability to partner with senior stakeholders and Product Sponsors to define strategy and deliver measurable outcomes.

Experience translating business needs into actionable product backlog items and guiding delivery teams toward effective solutions.

Demonstrated ability to balance new feature delivery with operational needs such as maintenance, support, and continuous improvement.

Strong analytical and decision‑making skills, with the ability to use data and feedback to guide product direction.

Excellent communication and stakeholder management skills, with the ability to influence across both technical and business audiences.

Experience working with modern work‑management tools to manage backlog, track progress, and support transparent delivery.

Understanding of identity and access management concepts, including lifecycle management, authentication, and access governance is an asset.

What’s in it for you?

An opportunity to be part of building Humber's future.

Be part of a diverse, hard‑working, and supportive team.

Tools and technology that will allow you to succeed at your job.

Amazing perks.

Equity, Diversity, and Inclusion Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity‑deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post‑secondary environment. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. The workplace also supportsFrancophone workers and young workers.

Accommodation Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requesting accommodations can coordinate with the Talent Acquisition team at any stage.

Anti‑Discrimination Statement All forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment free from discrimination and harassment. For assistance with concerns related to discrimination and harassment, contact the Office of Human Rights and Harassment ().

Other Information

Location: 205 Humber College Blvd., Etobicoke M9W 5L7, North Campus.

If you are interested in contributing to the largest Polytechnic in Ontario, we look forward to your application.

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