TOOL RENTAL SALES 3 MONTH CONTRACT FULL TIME - TORONTO CURITY, Toronto

Tool Rental Sales 3 Month Contract Full Time - TORONTO CURITY at The Home Depot in Toronto, ON M4B 3L8

Job Description

Position Overview

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They emphasize department and product knowledge, offer information on product features, and are familiar with related items to sell an entire project. Associates greet, engage, and thank every customer in their department and provide basic service in adjacent departments, focusing on customer service and solving customer needs.Key Responsibilities

Ensures Customer Satisfaction Follow Home Depot’s GET Model of customer service (Greeting, Engaging, Thanking) Actively seek customers throughout the store and escort them to appropriate merchandise across departments Ask open‑ended questions to determine customer projects and expertise levelsPromote services such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. Discuss available options (good, better, best) and suggest related items/services beyond the customer’s department Educate customers about the whole project Use empowerment program when necessary to satisfy customersExecute daily stock maintenance: all products signed, displayed, and kept clean Builds Skills and Knowledge

Maintain knowledge of all products in the department and adjacent departments Proactively seek knowledge on all products and services Maintains Safety and Security

Follow all safety policies and procedures Follow Loss Prevention policies and procedures Skills

Interpersonal skills Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions

Flexible schedule that may include evenings and weekends Warehouse environment can be dusty and noisy Doors frequently open, causing drafts and interior temperature changes Minimum Education

High School Diploma or equivalent Minimum Years of Work Experience

1 to 2 years Retail or Trade experience is an asset Pay Range

$18.85 - $19.85 The Home Depot Canada uses

Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants

for this position. The AI helps quickly and consistently identify candidates whose skills and experience best match the role. Human oversight is maintained throughout the selection process.

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