Guest Service Agent at Canopy Toronto

Become an essential part of guest experiences at Canopy by Hilton Toronto Yorkville as a Guest Service Agent. Deliver prompt, friendly service while managing guest check-ins and providing information on hotel amenities.

This role requires one year of front-desk experience, where you will engage with guests by checking them in and out, addressing their needs, and promoting hotel services. You will be responsible for processing payments, handling reservations, and ensuring all customer requests are met efficiently.

Key Responsibilities:• Check in and out guests promptly and professionally • Provide information on hotel services and local attractions • Handle cash and credit card transactions accurately • Respond to guest inquiries and service requests • Promote teamwork with other hotel departments

Requirements:• High school diploma or equivalent; one year of relevant experience • Fluency in English; additional languages a plus • Ability to lift up to 100 pounds • Strong communication and problem-solving skills • Flexibility to work nights, weekends, and holidays

Enhance guest satisfaction through friendly service and effective communication at Canopy by Hilton Toronto Yorkville. #J-18808-Ljbffr