Visual Design Manager (Agentic AI) (Toronto)

Overview

The Mastercard Agent Suite team is building what’s next at the intersection of agentic AI, commerce and payments. Launched in 2026, Agent Suite is a brand-new solution designed to help enterprises build, test, and deploy customizable AI agents that transform how businesses operate, engage customers, and drive growth.This new team is making it possible to help enterprises build, test, and deploy customizable AI agents that transform how businesses operate, engage customers, and drive growth. This is a true “zero‑to‑one” environment.We’re looking for builders, problem‑solvers, and innovators who thrive in ambiguity, move fast, and are excited to shape new technology, new ways of working, and build a new category of enterprise solutions from the ground up.Join us as we take deep payments expertise, customer‑centric insights and responsible AI principles to turn emerging agentic technology into real‑world outcomes for banks, merchants, and partners.Responsibilities

Own and elevate the visual expression of Mastercard’s Agentic AI Consulting Products, shaping how Agent Suite is understood, adopted, and championed by enterprise clients and internal leaders. Visual and presentation design—from early conceptual storytelling through compelling narrative experiences—ensuring every experience reflects Mastercard’s brand integrity while pushing the frontier of what enterprise AI products could look and feel like.Drive the visual approach that expresses the Agent Suite brand experience, including product concepts, executive presentations, motion design, and branded narratives, while working with Mastercard’s design systems and extending them for Agent Suite. Partner closely with the AI Consulting Products Chief of Staff and collaborate across Product, Go‑To‑Market, Sales Enablement, Thought Leadership, Marketing, and Operations to craft clear, compelling narrative experiences that articulate Agent Suite’s vision, roadmap, and future impact.Serve as the primary point of contact for visual design initiatives, delivering across simultaneous workstreams with enterprise visibility. Drive visual design best practices to optimize UI standards, presentation frameworks, and motion usage across Agent Suite products and platforms, strengthening consistency and trust across touchpoints.Plan and manage visual design initiatives—defining scope, sequencing work, aligning resourcing, and delivering high‑quality outcomes that meet business and timeline expectations. Influence and motivate creative contributors (internal and external) to continuously raise the bar, fostering excellence in craft, execution, and collaboration.Model and reinforce team values and culture, contributing to a design‑forward, inclusive, and growth oriented environment within Agent Suite and across Mastercard. Qualifications

Proven experience designing enterprise experiences, from early concepts and storytelling through design, testing, iteration, across a combination of digital, presentation, and brand touchpoints. Solid executive communication skills, with the ability to confidently present, storyteller, and influence business leaders using visual narratives and design rationale.Experience partnering with business, product, and technical owners across disciplines to drive outcomes throughout the full product development lifecycle—from vision setting through execution and launch. Solid understanding of B2B and B2B2B business models, particularly where complex offerings must be communicated clearly to enterprise decision‑makers.A portfolio of work or design IP that clearly reflects strong visual systems thinking and aligns to enterprise‑grade product and brand design standards relevant to Agent Suite‑style offerings. Comfort operating in a highly matrixed organization, collaborating seamlessly across functions, time zones, and seniority levels.Motion design experience is strongly preferred, especially where motion is used to explain complex concepts, support product storytelling, or enhance enterprise brand engagement. Benefits

Gym membership Pension plan Share purchase options Extra holiday purchase optional 25 days holiday (excl. bank holidays) Work from home opportunities Health insurance

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