Accounts Receivable Clerk, Accounts Receivable, Toronto

Position Overview

Reporting to the Supervisor, Accounts Receivable, the Accounts Receivable Clerk is responsible for invoicing, billing inquiries, prepayment, collections follow‑up, processing adjustments, payment posting, and payment reconciliation. The role also involves understanding electronic data flow within the accounts receivable system, integrating data into the general ledger, resolving data issues, and providing other related duties.Responsibilities

Contact patients promptly to secure payments, investigate non‑payment, negotiate and resolve conflicts, and expedite payment. Maintain accurate accounts receivable balances by posting payments, applying prepayments, and making account adjustments. Maintain change float/order coin, prepare daily bank deposits, and reconcile payment sheets.Enter departmental cheques and distribute petty cash. Process daily invoices, statements, and claims; resolve incoming inquiries and requests in a timely manner. Recommend collection procedures for difficult accounts to minimize bad debt. Maintain accurate account collection histories and organize follow‑ups to confirm prior payment commitments.Liaise with internal and external stakeholders to resolve outstanding claims. Ensure patient confidentiality and comply with privacy requirements. Perform other duties as assigned. Requirements

Minimum post‑secondary education in accounting or business administration. Minimum 2 years of accounts receivable and collections experience. Experience with computerized accounts receivable systems. Familiarity with accounts receivable functions (testing will be administered). Proficiency in Microsoft Office, including Outlook, Word and Excel (testing will be administered).Demonstrated attention to detail. Enjoys dealing with people in person or by telephone and has innovative ways to locate debtors and recover liabilities. Excellent communication, interpersonal and customer service skills. Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health&Safety policy and legislation. Utilizes protective equipment and reports hazards. Engages in ethical conduct and appreciates the diversity of the patient, staff and community population. Maintains excellent work performance and attendance record. Assets

Experience in a hospital setting. Experience with EPIC applications. Ability to speak another language. Benefits

Defined Benefit pension plan through the Healthcare of Ontario Pension Plan. Comprehensive insured benefits package including health and dental benefits. New Graduate Initiative. Enroute Program. Critical Care Sponsorship Program. Employee and Family Assistance Program (EFAP) and other wellness offerings.Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care. Mental health supports and on‑site wellness rounding. Recognition events. Leadership Development and Learning Programs. Tuition Assistance Program. Accommodation and Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to a person’s identity and/or values. We are committed to providing barrier‑free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know and we will work with you to meet your needs.

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