CUSTOMER EXPERIENCE SPECIALIST, Boucherville

CUSTOMER EXPERIENCE SPECIALIST

Want to join a winning team passionate about cars?

We’re looking for an enthusiastic Customer Experience Specialist who loves interacting with people and wants to make a difference in every interaction!

Your day-to-day with us

Prepare customer files and ensure everything is ready for delivery

Confirming appointments and ensuring impeccable follow-up

Delivering vehicles (new and used) and explaining all features and technologies

Introducing the after-sales service department and scheduling the first service appointment

Following up on financial products and accessories

Answering customer questions and ensuring they leave 100% satisfied

Handle vehicle registration with the SAAQ and collect final fees

Follow up on customer satisfaction after delivery

What we’re looking for

Someone passionate about customer service

Enjoy building genuine connections with customers, both over the phone and in person

Be organized, meticulous, and detail-oriented

Experience in the automotive industry is a plus, but not required

Want to join a young, dynamic, and motivated team

Why join us?

Permanent position, Monday through Friday - no weekends

Annual salary of $60,000 and up, including bonuses

Pleasant and dynamic work environment

Group insurance and pension plan

A welcoming and passionate team where your expertise and personality are valued

A rapidly growing company, proudly in business for 64 years with 17 dealerships

Opportunities for advancement for those who want to go further

We welcome applicants from all backgrounds, with or without direct experience in the automotive industry.

If you enjoy interacting with people and want to provide an unforgettable customer experience, you’ve come to the right place!