Bilingual Credit Administrator - Guelph, Courtice

Advantages

Hybrid Flexibility: 3 days in office, 2 days remote.

Great Culture: supportive, collaborative, professional team.

Weekly Pay standard via Randstad, access to benefits program.

Competitive Pay: $24.00 per hour.

Responsibilities

Conduct credit reference checks for new and reactivated customer accounts.

Manage outbound daily reference calls professionally.

Provide bilingual (French/English) email support, including sending invoice copies and account statements.

Reach out to customers about pending orders due to outdated credit card information using approved scripts.

Support English credit reference checks as workload permits.

Accurately update customer profiles, contact info, and account notes within internal systems.

Maintain the highest level of professionalism and confidentiality when handling sensitive customer and credit data.

Qualifications

Full professional fluency in both French and English (written and verbal).

Previous experience in a dedicated customer service or call‑center role. Experience in credit, billing, or accounts receivable (AR) is considered a strong asset.

Proficiency with Microsoft Office (Outlook, Word, PowerPoint). Experience with ERP system, specifically Microsoft Dynamics 2012, is an asset.

Excellent communication, organization, and multitasking abilities. Comfortable managing a high volume of daily outbound calls and emails.

Reliable self‑starter who works well independently but loves contributing to a team.

If you are ready to take on this exciting bilingual challenge and match the qualifications above, we want to hear from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually under‑represented in Canada’s workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

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