Guelph Service Administrator Opportunity, Courtice

Drive customer engagement as a Service Administrator at Mark Wilson's Better Used Cars in Guelph, Ontario. Elevate the customer experience through effective appointment scheduling and communication.

This full-time role demands a tech-savvy individual with robust customer service skills. You will manage inbound and outbound inquiries, coordinate appointments, and facilitate customer connections with different departments. Your contributions will not only enhance satisfaction but also foster business growth and retention strategies.

Key Responsibilities:• Manage customer inquiries through various channels • Coordinate service appointments and engage with customers • Qualify leads to ensure effective follow-ups • Assist the sales team with necessary information • Use CRM software for tracking and reporting

Requirements:• Customer service experience, preferably in automotive • Strong verbal and written skills for engagement • Ability to multi-task and prioritize effectively • Experience with CRM software is a plus • Strong collaboration skills with team-oriented mindset

Use your customer service expertise to fortify relations at Mark Wilson's dealership in Guelph. #J-18808-Ljbffr