Retail Shift Leader, Courtice

Canna Cabana

is actively seeking

Part‑Time

Shift Leaders

who are knowledgeable, responsible, hardworking, dedicated, and mature individuals. Join us and become an important part of a company where the sky is the limit.

Responsibilities

Provide assistance to store management in supervising and facilitating the daily operations of the store

Oversee the responsibilities of the Store Manager in the absence of SM or ASM

Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed

Provide direction, guidance, and instruction to all store associates as required

Ensure store conditions are consistently upheld to established standards

Assist in ensuring staffing levels adequately meet business needs, only when requested

Be the sales and customer service leader/role model in the absence of SM/ASM

Greet and assist customers in a way that models exemplary conduct to other staff

Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members

Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary

Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift

Achieving sales target and store‑level KPI’s

Ensuring employees on shift are actively pursuing sales goals

Oversee and assist in inventory management and be accountable for the inventory processes on shift

Ability to work any shift based on business needs, Monday to Sunday

Ability to work nights, holidays, weekends, and in different locations

Qualifications

Must have valid CannSell license to work in a retail cannabis store

Must have or be able to successfully complete a Police Background Check

Demonstrated sales and service orientation required

Minimum of 2 years work experience in the retail industry required– Cannabis industry preferred

A valid First Aid certification is considered an asset

Excellent time management and prioritizing skills required

Demonstrated ability to train and motivate staff required

Skills to monitor and lead by example as required

Basic office administration skills required

High level of proficiency with Microsoft Office productivity suite

Highly effective teamwork skills

Able to effectively communicate both verbally and in writing with individuals at all levels of the organization

Strong customer service and troubleshooting skills

A well‑defined sense of diplomacy

Excellent teamwork and team‑building skills

Thorough understanding of applicable health and safety legislation

A professional, responsive, and positive work attitude is essential

Job Types

Part‑time, Permanent

Pay Range

$19.00– $21.00 CAD per hour

Benefits

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry

Significant opportunity for growth, experience and learning

Unlimited bonus earning potential

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