Medical Office Assistant, Courtice

Stonehenge Therapeutic Community is a client centered not-for-profit in the Guelph area, providing specialized support services for clients with addictions challenges.

"We believe that every individual has the capacity to grow and contribute to society"

About the Role: Under the supervision of the Clinic Administrator, the Medical Office Assistant is responsible for the coordination of new client intake and administrative duties that support our Rapid Access Addiction Medicine (RAAM) Clinics, which operate throughout Guelph and Wellington County as both in person and mobile clinics. This role also provides support to the virtual RAAM Clinic which operate throughout Waterloo-Wellington.

Hours of Work: Full Time (Contract - approx. 12 months)

Type of Work: In Person, with some remote (work from home) available

Location: Guelph-Wellington area (Fergus, Guelph, Remote)

Days: Monday to Friday

Vacant Positions: 1

Why Work for Us?

Enhanced vacation entitlements for all staff

Excellent health/dental benefits (no employee co-pay)

Paid wellness days

Employee and Family Assistance Program available

Professional development opportunities

Role Responsibilities: Reception and Health Records Duties

Welcoming and directing visitors and patients

Scheduling patient appointments

Collecting and recording patient and service delivery data and information

Referring patients to other staff as appropriate

Maintaining, updating, and filing patient charts

Coordinating appropriate collection and distribution of patient records, reports, and forms while maintaining patient confidentiality and relevant privacy standards for personal health information

Managing incoming calls and coordinating drop-in appointments

Other Duties

Collaborating with other members of the RAAM Team to ensure all clinic duties/responsibilities are fulfilled

Participate in team and staff meetings, chart reviews, case conferences, and other meetings and committees as appropriate to support both service delivery and organizational goals

Qualifications:

Completion of a post-secondary diploma program relating to office administration (Medical Office Administration preferred)

Minimum of one year of experience working with customers and handling a fast-paced office environment required, preferably in a health care setting

Knowledge of community resources an asset

Lived experience related to addictions and/or mental health an asset

Standard First Aid/CPR + AED, Level C

Vulnerable Sector Screening Check required pre-employment (CSC Clearance by PWGSC may be required in addition to VSS check)

Reliable (Own) Transportation to travel to clinic locations

We look forward to meeting you!

STC accommodates the needs of applicants throughout the recruitment process in accordance with the AODA and Human Rights legislation. Should you require, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.

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