Office Administrator (Guelph), Courtice

Job Summary

We are seeking a highly organized and detail-oriented Office Administrator to join our team. The ideal candidate will manage daily administrative operations, provide exceptional customer service, and support various office functions. This role requires strong computer skills, proficiency in office software, and the ability to handle multiple tasks efficiently.Experience in medical or dental office settings is a plus, but not required. The Office

Administrator will play a vital role in maintaining smooth office workflows and ensuring a professional environment. About the Company

We are a leading trailer dealership specializing in cargo and utility trailers. Last year, we experienced 30% growth, moving 100+ units per month. As we expand to a second location and implement state-of-the-art dealership software (DMS), we are looking for a high-level Office Administrator to become the "operational glue" of our main lot. This is not just a desk job; it is a pivotal role in a fast-paced, high-volume environment.The Role

Reporting directly to the COO, you will be the hub of the dealership. Your mission is to protect our efficiency by managing the flow of information between Sales, Service, and Accounting. You will take the lead on administrative deal-processing, ensuring that our high-volume sales are documented perfectly and our service department is supported.Responsibilities

Manage front desk operations, including greeting visitors and answering multi-line phone systems with professionalism and courtesy Perform data entry, filing, and document proofreading to ensure accuracy and organization Utilize QuickBooks and bookkeeping skills for financial record keeping and invoicingProvide excellent customer support and phone etiquette to clients, vendors, and staff Assist with clerical tasks such as typing correspondence, managing emails, and maintaining office supplies Ensure the office environment is organized, clean, and welcoming at all times Own the "File Hand-off" process. Review Bill of Sale documents, process customer deposits, and ensure all paperwork is 100% accurate before it hits the accountant’s desk.Serve as a power-user of our Dealer Management Software. Enter inventory, update customer records, and ensure data integrity across all departments. Match vendor invoices to Purchase Orders (POs) and prepare them for payment, ensuring our parts and inventory costs are tracked accurately. Support the Parts&Service Manager with scheduling and trailer registrations to ensure 100% "Sell-Ready" inventory. Experience

Prior administrative experience in an office setting is preferred Familiarity with QuickBooks, Microsoft Office (Word, Excel), and Google Workspace is highly desirable Experience with data entry, filing systems, and clerical duties such as proofreading and document management Customer service background with robust phone etiquette skillsKnowledge of medical or dental office procedures is a plus but not mandatory Proven organizational skills with the ability to multitask efficiently in a fast-paced workplace Strong computer skills including typing proficiency and familiarity with multi-line phone systems Experience with Dealership Management Software suites is a plus but not requiredWho You Are (Qualifications)

The "Operator" Mentality: You don't just wait for tasks; you look for ways to improve the workflow. Tech-Savvy: You have experience with a DMS, CRM, or complex ERP system. You aren't intimidated by new software; you master it. High-Volume Capacity: You can handle the "whirlwind" of a busy Saturday or a 5-delivery afternoon without losing your attention to detail.Professionalism: You can communicate clearly with everyone from a first-time trailer owner to a high-value fleet account. Why Join Us?

Growth Opportunity: We are a small business doing big volume. You will be at the ground floor of our expansion to Location 2 and beyond. Robust Benefits: We invest in our team. We offer a comprehensive benefits package with a 75% employer contribution. Professional Culture: Work directly with a leadership team (COO and CMO) committed to building a professional, scalable, and rewarding workplace.Benefits

Disability insurance Extended health care Life insurance On-site parking Pay: $22.00-$26.00 per hour Work Location: In person This position offers an excellent opportunity for candidates seeking to utilize their administrative expertise in a professional setting. We value detail-oriented individuals who are committed to providing outstanding support to our team and clients.

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