Customer Service Expert in Automotive (Regional Municipality …, Regional Municipality of …

Become a Customer Service Expert at Assured Automotive, focusing on delivering outstanding service across multiple platforms. Manage client relations in person, over the phone, and through emails as you enhance their experiences. This role is critical for nurturing relationships with customers and insurance partners while supporting the repair facility's administrative needs. You will ensure timely appointment scheduling and documentation, contributing to operational success and customer satisfaction metrics. Key Responsibilities: • Effectively implement the WOW (Wow Operating Way) strategy • Provide comprehensive customer support via various channels • Schedule vehicle repairs using our management platform • Complete insurance documentation promptly • Record all customer communications accurately Requirements: • High School Diploma required • Minimum of 1 year in customer service, automotive preferred • Solid verbal and written communication skills • Knowledgeable in Google and Microsoft Office software • Valid driver’s license required Leverage your customer service skills at Assured Automotive to make impactful contributions in the automotive repair industry. Apply on Kit Job: kitjob.ca/job/2o3nzd