Fika Retail Experience Lead Position Brampton

Shape the retail landscape with FIKA as a Retail Experience Lead in Brampton, ON. Manage daily operations and inspire your team to achieve outstanding customer service. In this role, you will handle opening and closing duties, supervise staff, and maintain high store standards. By advocating for compliance and education, you'll lead your team in delivering the best service to cannabis consumers while fostering a positive work setting. Key Responsibilities: • Open and close the retail store, ensuring effective security • Greet customers and model excellent service for staff • Train new employees and oversee continuous education • Address and resolve customer complaints effectively • Assist in implementing sales strategies for targets Requirements: • Minimum 2 years of retail experience required • High school diploma or GED needed • Explicit criminal record essential • Provincial Cannabis Certification is required • Solid organizational and time management skills Become a vital part of FIKA's customer-focused team as a Retail Experience Lead in Brampton. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ooffy