Digital Media Support Engineer At University Stockton

Enhance digital media operations at the University of the Pacific as a Simulation Engineer I. Your role focuses on technical support, training, and customer interactions within the university community. In this position, you will provide critical support for learning and team-oriented technologies. Responsibilities include configuring systems, troubleshooting issues, and maintaining AV and simulation technology. Robust customer service skills and the ability to create documentation and technical resolutions are essential for this role. Key Responsibilities: • Setup and configure learning technologies for classroom use • Troubleshoot and resolve technical issues efficiently • Provide training for faculty and staff on AV systems • Document technical standards and create knowledge base entries • Coordinate repairs and upgrades with vendors Requirements: • High School Diploma or G.E.D. required • One year of experience in media resources support • Familiarity with computer systems in a helpdesk environment • Robust communication and interpersonal skills • Commitment to diversity, equity, and inclusion Support the diverse technical needs of University of the Pacific with your expertise in digital media services. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o62nj