Part Time Assistant Resident Manager Team, Brockville

Job Description We are currently seeking a two‑person Assistant Resident Manager Team to live and work at one of our properties. This position would require you to live on‑site, share an apartment, and work part‑time hours. This offer is for an existing vacant position within the organization.

What we offer to employees

Base Compensation is $12,000 per person per year. This includes an apartment suite (taxable benefit).

Annual bonuses based on personal performance.

Extensive and ongoing training programs and a work‑smart environment.

Gym membership discount.

Awards for years of service.

Opportunity for career development.

Inclusive and diverse work environment.

Annual holiday parties&summer BBQ’s.

Responsibilities Customer Service

Greet and interact with residents in a friendly and professional manner.

Promote a welcoming atmosphere.

Demonstrate excellent customer service and a "can‑do" attitude.

Attend to resident concerns and service requests within 24 hours.

Follow up with residents to ensure a high level of customer satisfaction.

Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations.

Organize, promote and execute resident events (i.e. holiday parties&summer barbeques).

General Cleaning

Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops.

Knowledge and safe handling of cleaning chemicals.

Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move‑in ready.

Dust fire hose cabinets, bells and elevator tracks to minimize excess debris.

Monitor and clean garbage chutes, garbage and recycling rooms.

Collection of garbage and recycling bins in coordination with the city waste schedule.

Knowledge and understanding of the safe handling of cleaning materials (WHMIS).

Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop walkways.

Property Maintenance

Assist residents how to complete maintenance requests through the proper channels.

Daily walkthroughs of each floor, stairwell, and common areas fixing minor deficiencies.

Report serious deficiencies related to curb appeal or safety hazards to the direct supervisor for further action.

Assist the supervisor in HVAC monitoring, troubleshooting minor electrical, plumbing, boiler&chiller maintenance.

Assist the supervisor with scheduling and overseeing repair activities of tradesmen and contractors as required.

Qualifications

Previous or similar property management experience an asset.

Good written and verbal communication skills.

Basic computer and keyboarding skills.

Ability to perform general cleaning duties, and minor maintenance repairs.

Must be able to lift up to 50 lbs.

Ability to push and move objects exceeding 50 lbs. (e.g. garbage bins, appliances).

Fluent in English and French (applicable to Quebec only).

Equal Opportunity and Diversity Statement Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

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