Sales Part Time Contract (BROCKVILLE), Brockville

Sales Part Time Contract (BROCKVILLE) at The Home Depot in Brockville, ONK6V 5T2 Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, providing information on product features and being familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer

Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department

Ask open‑ended questions about the customer’s projects to determine their needs and level of expertise

Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need

Educate customers about the whole project

Use the empowerment program when necessary to satisfy customers

Execute daily stock maintenance: all products signed, displayed, and clean

Maintain knowledge of all products in department and adjacent departments

Proactively seek knowledge on all products and services

Follow all safety policies and procedures, Loss Prevention policies and procedures

Communicate effectively with team members and customers

Demonstrate customer focus and a strong commitment to safety and security

Skills

Interpersonal skills

Effective communication

Customer focus

Direct Manager/Direct Reports

Department Supervisor

Travel Requirements

No travel requirements

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends

Warehouse environment that can be dusty and noisy

Doors are frequently open, causing drafts and interior temperature changes

Minimum Education

High School Diploma or equivalent

Minimum Years of Work Experience

1 to 2 years Retail or Trade experience is an asset

Minimum Leadership Experience

NA

Certifications

NA

Other Requirements/Assets

NA

The pay range for this position is between $18.85 - $19.85.

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