Hotel Operations Manager At Hampton Inn Brockville

Become the Hotel Operations Manager at HAMPTON INN located in Brockville, overseeing daily front office functions without remote work options. Ensure operational success and client satisfaction in the hospitality industry. In this full-time, permanent position, you will take charge of staff recruitment, conduct performance reviews, and address customer concerns directly. Your leadership will shape the front office experience, implementing policies and maintaining high service standards. This role is key to the efficient operation of hotel facilities and guest interactions. Key Responsibilities: • Implement operational policies and procedures • Recruit, train, and evaluate front office team members • Address client complaints and enforce procedures • Coordinate maintenance activities and organize supplies • Maintain accurate records and manage office schedules Requirements: • Proven management experience in hospitality • Familiarity with MS Word, Excel, and Outlook • Client-focused with versatile and efficient interpersonal skills • Must work well under pressure in a rapid-paced workplace • Authorized to work in Canada Lead and enhance guest experiences as the Hotel Operations Manager at HAMPTON INN. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oocyy