Part-Time Assistant Resident Manager, South Leeds and Grenville United Counties (Prescott)

Assistant Resident Manager (Live-in/Part-time) This role requires you to live on-site and work part-time hours as an Assistant Resident Manager.

What We Offer To Employees

Base Compensation of $23,000 per year, including an apartment suite (taxable benefit)

Annual bonuses based on personal performance

Extensive and ongoing training programs and a work‑smart environment

Gym membership discount

Awards for years of service

Opportunity for career development

Inclusive and diverse work environment

Annual holiday parties and summer barbecues

Responsibilities Customer Service

Greet and interact with residents in a friendly and professional manner

Promote a welcoming atmosphere

Demonstrate excellent customer service and a "can-do" attitude

Attend to resident concerns and service requests within 24 hours

Follow up with residents to ensure a high level of customer satisfaction

Handle office administrative tasks such as processing online applications, creating notices, managing lease renewals and other duties related to supporting daily operations

Organise, promote and execute resident events (e.g. holiday parties and summer barbecues)

General Cleaning

Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops

Knowledge and safe handling of cleaning chemicals

Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring move‑in readiness

Dust fire hose cabinets, bells and elevator tracks to minimise excess debris

Monitor and clean garbage chutes, garbage, and recycling rooms

Collect garbage and recycling bins in coordination with the city waste schedule

Knowledge and understanding of the safe handling of cleaning materials (WHMIS)

Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop walkways

Property Maintenance

Assist residents with completing maintenance requests through the proper channels

Conduct daily walkthroughs of each floor, stairwell and common areas fixing minor deficiencies

Report serious deficiencies related to curb appeal or safety hazards to the direct supervisor for further action

Assist the supervisor in HVAC monitoring, troubleshooting minor electrical, plumbing, boiler and chiller maintenance

Assist the supervisor with scheduling and overseeing repair activities of tradesmen and contractors as required

Qualifications

Previous or similar property management experience an asset

Strong customer service skills

Good written and verbal communication skills

Basic computer and keyboarding skills

Ability to perform general cleaning duties and minor maintenance repairs

Must be able to lift up to 50 lbs.

Ability to push and move objects exceeding 50 lbs. (e.g. garbage bins, appliances)

Fluent in English; French fluency is an asset for Quebec

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons, and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided at all stages of the hiring process. Contact us for accommodation requests and we will work with you to meet your needs.

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