Advisor Support Leadership Role At Cibc Brossard

Lead Advisor Support at CIBC to enhance client experiences and drive service excellence. Your focus will be on swift issue resolution and team empowerment. As a Manager with a client-centric approach, work alongside the Imperial Service Leadership Team to facilitate robust support for Advisors. You will motivate your team to meet client needs efficiently, ensuring service standards are upheld. Success includes fostering a results-driven workplace that prioritizes client satisfaction and continuous improvement. Key Responsibilities: Drive the resolution of client complaints promptly Guide and support the Advisor support team strategically Collaborate with leadership to achieve service goals Encourage a proactive approach to client experience Foster a culture of mutual respect and accountability Requirements: Proven leadership in client service roles Experience in addressing complex client situations Ability to inspire team performance Commitment to CIBC’s values of trust and accountability Eligibility to work in the designated location Make a difference in client interactions and develop team potential at CIBC, where service is paramount. Apply on Kit Job: kitjob.ca/job/2ndyua