Advisor Support Leadership Role At Cibc Brossard

Lead Advisor Support at CIBC to enhance client experiences and drive service excellence. Your focus will be on swift issue resolution and team empowerment. As a Manager with a client-centric approach, work alongside the Imperial Service Leadership Team to facilitate robust support for Advisors. You will motivate your team to meet client needs efficiently, ensuring service standards are upheld. Success includes fostering a results-driven setting that prioritizes client satisfaction and continuous improvement. Key Responsibilities: • Drive the resolution of client complaints promptly • Guide and support the Advisor support team strategically • Collaborate with leadership to achieve service goals • Encourage a proactive approach to client experience • Foster a culture of mutual respect and accountability Requirements: • Proven leadership in client service roles • Experience in addressing complex client situations • Ability to inspire team performance • Commitment to CIBC’s values of trust and accountability • Eligibility to work in the designated location Make a difference in client interactions and develop team potential at CIBC, where service is paramount. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2njwyt