Operational Support Officer in Brossard

Enhance operational efficiency as an Operations Officer II in Brossard, Quebec, providing a variety of transaction support in an energetic environment. This role emphasizes accurate processing and effective partner interactions. In your role at a leading bank, you will assist with operational tasks while ensuring adherence to SLAs.Engage consistently with internal partners and external customers, facilitating smooth transaction adjustments and improvements in service delivery. Your discretion and knowledge of regulations will be essential to maintaining confidentiality and compliance. Key Responsibilities

Execute transactions accurately and on time Elevate operational issues to appropriate partners Identify service delivery improvement opportunities Support partners by validating information Communicate effectively with team members and customers Requirements

Undergraduate degree or college diploma preferred At least 1 year relevant operations experience Understanding of internal regulations and compliance Strong relationship‑building skills Proficiency in managing confidential information Maximize operational effectiveness through transaction support and process improvement at our Brossard location.

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