Tier 2 Technical Support - evTOC (Burlington)

The evTOC team at Evertz is seeking a motivated and self-driven individual who is passionate about continuous learning and personal growth. The ideal candidate is naturally curious, thrives in a fast-paced environment, and is eager to take initiative in expanding their skills and knowledge. Were looking for someone who brings a positive attitude, strong interpersonal skills, and the ability to build lasting relationshipsboth with our customers and within our team. If youre a proactive problem solver who values collaboration and continuous improvement, wed love to hear from you. What youll do: As an evTOC expert, it will be your mission to elevate our customer experience by: Act as an expert level technical advisor or specialist on highly complex initiatives. Providing remote support for Evertz customers Solve problems by replicating user workflows and provide solutions Be the customer bridge to our product and development teams Requirements: To join our growing evTOC team youll need the following to make our team better: Excellent written and verbal communication skills Detail oriented with strong analytical and problem-solving skills. 2+ years of technical or customer support System level understanding Willing to work in an exciting, fast-paced industry with career growth potential Must love working with the most advanced broadcast solutions in our industry College diploma in computer, engineering, networking or similar fields International travel an option Broadcast knowledge an added bonus Job Type: Full-time What we Offer: Employer funded advantages program Competitive total compensation package Work-Life Balance Employee assistance plan Employee Discount Platform Career Progression Casual Work Environment Social Events and Sports Teams Apply on Kit Job: kitjob.ca/job/2nghvh