Regional Collision Technical Support Expert Burlington

Embrace a rewarding role as a Regional Collision Technical Support Expert, assisting franchisees across Canada with diverse technical challenges. Focus on optimizing operational efficiency and service quality. In this position, you’ll report to the Regional Performance Director while working closely with teams to resolve issues faced by franchisees. Leveraging your damage appraisal and production management skills, you’ll provide invaluable coaching on industry standards. Adaptability and robust communication will be key to thriving in this energetic support setting. Key Responsibilities: • Conduct reinspections and quality control assessments • Recommend improvements on estimates to meet insurer standards • Document detailed customer interactions in the system • Coordinate with managers to address franchisee feedback • Provide training on systems and processes Requirements: • College Diploma or Bachelor’s Degree • At least 3 years of experience in the industry • Valid Canadian driver's license with excellent driving history • Knowledgeable in Microsoft Office applications • Willingness to travel extensively within Canada Leverage your planning and problem-solving abilities to support collision services effectively. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oa3hg